What is MyRepublic 5G+ and how is it different from 5G?
MyRepublic 5G+, powered by StarHub's network, is an enhancement to our existing 5G service, delivering better indoor coverage, stronger connectivity and a more reliable mobile experience.
With improved connectivity in places such as shopping malls, lifts and underground locations, you can enjoy smoother browsing, streaming and video calls wherever 5G+ coverage is available.
Does every 5G handset support 5G+?
Not all 5G handsets support 5G+, even if they are compatible with the existing 5G network.
To enjoy 5G+, you'll need a compatible 5G Standalone (SA) device with the necessary software updates. Older 5G handsets may continue connecting to the regular 5G SA network.
We recommend checking with your device manufacturer to confirm compatibility. Do note that overseas handset models may not support Singapore's local 5G+ network.
Which devices are compatible with MyRepublic 5G+?
MyRepublic 5G+ is supported on selected 5G Standalone (SA) compatible devices.
You can refer to the list of compatible devices
Since the list of compatible devices is constantly growing, it is best to search online for your specific brand and model to confirm.
Do existing MyRepublic customers need to do anything to enjoy 5G+?
If you're on a MyRepublic 5G plan with a compatible handset and 5G SIM/ eSIM, you'll automatically connect to 5G+ when you're within the supported coverage area.
There's no additional charge, so there’s no need to change your plan or subscribe separately to 5G+.
How do I know if I'm connected to 5G+?
When you're connected to 5G+, a “5G+” icon will appear on your phone's status bar.
If you don't see the icon, check that:
Your device's network settings are set to 5G Standalone (SA) or Auto.
Your device's software and firmware are updated to the latest version.
You're using a compatible 5G+ handset and are within a 5G+ coverage area.
Is 5G+ available everywhere in Singapore?
MyRepublic 5G+ is available within supported 5G+ coverage areas in Singapore.
Actual connectivity and network performance may vary depending on your location, device compatibility, and network conditions.
If you're in an area without 5G+ coverage, your device will automatically switch to an available 5G or 4G network to help keep you connected. Once 5G+ coverage is available again, your compatible device can reconnect automatically.
Will I be able to enjoy 5G+ when roaming overseas?
5G+ availability overseas depends on our roaming partners' network capabilities, coverage, and device compatibility.