1. Choose how you want to activate your SIM (make sure you're in Singapore!):
Option 1: Activation via MyInfo
Head to MyRepublic MyAccount
Log in with your MyRepublic account details
(b) Option 2: Activation via MyRepublic Mobile App
Log in with your MyRepublic account
Enter your NRIC (double-check it matches your official ID)
2) Follow the steps shown on the page or app
If you're a new user, you'll be guided to activate your SIM.
If you're an existing user, just tap âActivate SIM card.â
Thatâs it! Your SIM will be up and running within 2 hours.
đĄ Note: If you're bringing over your old number, you'll get a temporary one for now. Weâll text you once the transfer is done.
First, make sure you're in Singapore, as activation only works here. Also, check that youâre connected to the internet and that you've entered everything correctly. If itâs still not working, donât worryâreach out, and weâll help you figure it out!
Oops! Double-check that youâve entered your NRIC exactly as it appears on your official ID. Even a small typo can cause issues. If youâre sure itâs correct and still having trouble, weâre here to helpâjust contact us!
If youâre already a MyRepublic customer, you might need to manually tap âActivate SIM card.â Make sure you're using the latest version of the app. If that doesnât work, try restarting the app or logging in again. Still stuck? Let us know, and weâll sort it out.
We get itâwaiting is frustrating! Try restarting your phone and check again. If itâs still not working after that, just give us a shout, and weâll get it sorted for you.
When transferring your old number, you'll get a temporary one first. Make sure youâve followed all the steps to port your number. If activation isnât going smoothly, check your email or SMS for updates. And if youâre still having issues, weâre happy to help!
No worries! If youâve forgotten your password, just hit âForgot Passwordâ to reset it. If youâre still unable to log in, reach out to usâweâll help you get back on track.
