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Mobile Support (4G & 5G) | MyRepublic Mobile

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Mobile Support (4G & 5G)

Everything you need to know about our Mobile Services

MyRewards FAQs

Get Started

Where can I enjoy MyRepublic 's 5G service?

Is MyRepublic's SIM card NFC enabled?

Mobile Service Excess Charges

Can I choose my preferred mobile number when I am getting a new mobile service?

Does MyRepublic support a Multi SIM card?

I am prompted to perform an additional Face Verification using Singpass during my order sign-up and/or SIM activation. Why is this needed?

What type of SIM card will I be getting?

Application Requirements, Documents and Payment

I have been asked to place a guarantee deposit in order to subscribe to MyRepublic Mobile Service. Why is it so?

Activate your MyRepublic SIM Card (via MyRepublic Official Stores)

How can I sign up a new mobile service with MyRepublic? What are the requirements?

How many mobile lines can I subscribe to?

Where can I sign up for MyRepublic mobile services?

Mobile Service One-Time Charge

I have a phone that supports eSIM and Physical SIM. Can I use both eSIM and Physical SIM concurrently?

Activate your MyRepublic SIM Card

eSIM Compatible Device List

All About Mobile Number Porting

When can I start using MyRepublic SIM card if I have requested number porting during sign-up?

I received an SMS saying my mobile number port is rejected, what should I do?

What happen to my previous mobile service after the porting is successful?

If I select port-in upon check-out, can I still use my SIM from my old telco with my old number until port-in is completed?

What charges do I incur when I request a port-in?

Your checklist before porting your mobile number to MyRepublic

I am an existing MyRepublic subscriber, can I port-in my number from another telco?

How do I request number porting during sign-up?

Mobile Plans / Promotions / FAQs

🎴 Card Con 2025: Everything You Need to Know!

MyRepublic Kill Switch

TVBAnywhere+ Premium Promotion

Pocket Rocket Adventures – Play & Win with MyRepublic!

3G Service Ended – Transition to 4G/5G

Unlimited 4G Mobile Plan Promotion for Existing Broadband Customers

Roaming

Roaming FAQs

MyRepublic Supported Roaming Partners

Mobile Roaming, IDD and International SMS Services

IDD Calls to Country Codes +2xx - To use MyRepublic IDD1550

I am not able to hook on to any roaming network on my mobile, what should I do?

I can't call, SMS or use any data overseas, can you help me?

MyRepublic Everywhere eSIM Supported Device

What happens if I exceed my plan’s bundled data?

When will my travel booster plans be automatically renewed?

How do I activate Roaming?

Delivery & Amendment

Can I cancel my mobile order?

Can I change my delivery details? (E.g. change of delivery address and reschedule of delivery)

How do I track my sign-up and delivery status?

How to set up my APN Settings?

I have missed my order delivery. What should I do?

Value Added Services

VoLTE Frequently Asked Questions

VoLTE Key Benefits & Features

Mobile Call Waiting

VoLTE Supported Devices

Mobile Call Forwarding

How to Block or Unblock International SMS/Calls on Your MyRepublic Mobile Line

Technical Matters

Mobile 5G Network Speed

Mobile Troubleshooting: Network Configuration (Local - Singapore)

Mobile Troubleshooting: Local/ Roaming SMS

Mobile Troubleshooting: Local/ Roaming Calls

Mobile Troubleshooting: Local/ Roaming Data

Can I use personal hotspot/tethering function on MyRepublic network?

Mobile Troubleshooting: Your Phone Settings

I can't receive any SMS/ OTP, what should I do?

Why am I getting slow internet speed on my mobile?

Why do I get little or no coverage in some areas?

Account Maintenance

I lost my phone/ SIM card, what should I do?

Does MyRepublic Support Transfer of Ownership?

Can I change my existing physical SIM to eSIM?

5G Mobile

5G Getting Started

5G Billing & Payments

5G Manage Account

5G Network & Tech Support

5G Roaming

How to install my eSIM on a new device

Activate your eSIM

Mobile Roaming and Data Booster Add-Ons

How do I check if I have subscribed to any Travel Boosters?

Which Travel Booster should I get for my upcoming trip overseas?

How to purchase and install the MyRepublic Everywhere Travel eSIM for your next trip!

MyRepublic Mobile Network Performance

Mobile Troubleshooting: Not able to use a specific service (call/ SMS/ data)

Mobile Troubleshooting: No Network Coverage

What is Unlimited data at managed speeds thereafter? Why am I experiencing slower data speed after I have fully utilised my data allowance?

Mobile Troubleshooting: SIM Error and No Mobile Network

Troubleshooting for 4G connectivity on Mobile (Android & iOS)

Mobile Troubleshooting: Which service is affected?

How do check & set SMSC number on my mobile?

Mobile 4G Network Speed

Mobile Troubleshooting: Network Configuration (Roaming)

How to conserve Mobile Data?