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Mobile Support (4G & 5G)
Mobile Support (4G & 5G)
Everything you need to know about our Mobile Services
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MyRewards FAQs
Get Started
I am prompted to perform an additional Face Verification using Singpass during my order sign-up and/or SIM activation. Why is this needed?
Does MyRepublic support a Multi SIM card?
Can I choose my preferred mobile number when I am getting a new mobile service?
Mobile Service Excess Charges
What type of SIM card will I be getting?
Is MyRepublic's SIM card NFC enabled?
Where can I enjoy MyRepublic 's 5G service?
How to Use R Coins to Offset Your Reward Land Mobile Bill
MyRepublic Talk App Will Be Discontinued from 1 January 2026 for Mobile Customers
Application Requirements, Documents and Payment
How to install my eSIM on a new device
eSIM Compatible Device List
Activate your eSIM
Mobile Service One-Time Charge
I have a phone that supports eSIM and Physical SIM. Can I use both eSIM and Physical SIM concurrently?
Activate your MyRepublic SIM Card
Where can I sign up for MyRepublic mobile services?
How can I sign up a new mobile service with MyRepublic? What are the requirements?
How many mobile lines can I subscribe to?
All About Mobile Number Porting
How do I request number porting during sign-up?
I am an existing MyRepublic subscriber, can I port-in my number from another telco?
If I select port-in upon check-out, can I still use my SIM from my old telco with my old number until port-in is completed?
What charges do I incur when I request a port-in?
I received an SMS saying my mobile number port is rejected, what should I do?
What happen to my previous mobile service after the porting is successful?
When can I start using MyRepublic SIM card if I have requested number porting during sign-up?
Your checklist before porting your mobile number to MyRepublic
Mobile Plans / Promotions / FAQs
MyRepublic Kill Switch
TVBAnywhere+ Premium Promotion
Unlimited 4G Mobile Plan Promotion for Existing Broadband Customers
3G Service Ended – Transition to 4G/5G
Pocket Rocket Adventures – Play & Win with MyRepublic!
🎴 Card Con 2025: Everything You Need to Know!
Postpaid SIM Card Limit & SIM Card Checker
Roaming
MyRepublic Supported Roaming Partners
Roaming FAQs
Mobile Roaming, IDD and International SMS Services
MyRepublic Everywhere FAQs
What happens if I exceed my plan’s bundled data?
When will my travel booster plans be automatically renewed?
Mobile Roaming and Data Booster Add-Ons
How do I check if I have subscribed to any Travel Boosters?
How do I activate Roaming?
MyRepublic Everywhere eSIM Supported Device
Delivery & Amendment
Can I cancel my mobile order?
Can I change my delivery details? (E.g. change of delivery address and reschedule of delivery)
How do I track my sign-up and delivery status?
I have missed my order delivery. What should I do?
How to set up my APN Settings?
Value Added Services
VoLTE Supported Devices
VoLTE Frequently Asked Questions
VoLTE Key Benefits & Features
Mobile Call Waiting
Mobile Call Forwarding
How to Block or Unblock International SMS/Calls on Your MyRepublic Mobile Line
Technical Matters
Mobile Troubleshooting: Local/Roaming SMS
Mobile Troubleshooting: Network Configuration (Local - Singapore)
Mobile Troubleshooting: Your Phone Settings
Mobile Troubleshooting: Network Configuration (Roaming)
Mobile Troubleshooting: Which service is affected?
Mobile Troubleshooting: Local/ Roaming Calls
Mobile Troubleshooting: Local/ Roaming Data
Can I use personal hotspot/tethering function on MyRepublic network?
I can't receive any SMS/ OTP, what should I do?
Account Maintenance
Does MyRepublic Support Transfer of Ownership?
Can I change my existing physical SIM to eSIM?
I lost my phone/ SIM card, what should I do?
I have been asked to place a guarantee deposit in order to subscribe to MyRepublic Mobile Service. Why is it so?
Activate your MyRepublic SIM Card (via MyRepublic Official Stores)
I am not able to hook on to any roaming network on my mobile, what should I do?
How to purchase and install the MyRepublic Everywhere Travel eSIM for your next trip!
Which Travel Booster should I get for my upcoming trip overseas?
I can't call, SMS or use any data overseas, can you help me?
How do check & set SMSC number on my mobile?
Why do I get little or no coverage in some areas?
MyRepublic Mobile Network Performance
What is Unlimited data at managed speeds thereafter? Why am I experiencing slower data speed after I have fully utilised my data allowance?
Mobile Troubleshooting: Not able to use a specific service (call/ SMS/ data)
Troubleshooting for 4G connectivity on Mobile (Android & iOS)
Why am I getting slow internet speed on my mobile?
Mobile 4G Network Speed
Mobile Troubleshooting: No Network Coverage
Mobile Troubleshooting: SIM Error and No Mobile Network
Mobile 5G Network Speed
How to conserve Mobile Data?
